Support - FAQ
How do I register?
You can register as an Stop N Top customer here by just filling in some of your details. You can also register on our mobile app.
I've forgotten my password! Can I reset it?
How can I close my account?
To cancel / close your account, you can remove the payment details / card details from your account. This will stop the automatic top up.
Where can I view my charging history
You can view your charging history by logging onto the customer portal here. Once you have logged on, it will give you an option to view your charging history as well as your last charging session.
Jumlah Jam Bekerja
Jam Bekerja Sebenar
Kadar Penerimaan Order
Acceptance rate = (order accepted - manual undispatches) / order notified
Special hours diambil kira berdasar pada jumlah jam bekerja pada masa istimewa yang telah ditetapkan.
What are the various plugs for?
There are 3 main plugs / sockets that you would find on our charging units.