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Support - FAQ
User Accounts
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How do I register?You can register as an Stop N Top customer here by just filling in some of your details. You can also register on our mobile app. Welcome and Thanks for choosing Stop N Top.
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I've forgotten my password! Can I reset it?Yes! You can at any time reset your password from the login screen of the app. After filling in your email address you will be sent instructions on how to reset your password. If the email does not arrive within few minutes, please check your spam / junk mail folder. If there are any issues, please do not heistate to contact us / report an issue and someone from our team will help you!
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How can I close my account?To cancel / close your account, you can remove the payment details / card details from your account. This will stop the automatic top up. Your account will still be active and in use up until the funds expire or run out. If you'd like to cancel your account immediately, please fill in our contact form here Please note: Your balance will not be refunded if you have used your account. We're sorry to see you go.
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Where can I view my charging historyYou can view your charging history by logging onto the customer portal here. Once you have logged on, it will give you an option to view your charging history as well as your last charging session. You can also view your history via the mobile app. You can find under the profile page.
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Enter your answer here
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How do I register?You can register as an Stop N Top customer here by just filling in some of your details. You can also register on our mobile app. Welcome and Thanks for choosing Stop N Top.
-
I've forgotten my password! Can I reset it?Yes! You can at any time reset your password from the login screen of the app. After filling in your email address you will be sent instructions on how to reset your password. If the email does not arrive within few minutes, please check your spam / junk mail folder. If there are any issues, please do not heistate to contact us / report an issue and someone from our team will help you!
-
How can I close my account?To cancel / close your account, you can remove the payment details / card details from your account. This will stop the automatic top up. Your account will still be active and in use up until the funds expire or run out. If you'd like to cancel your account immediately, please fill in our contact form here Please note: Your balance will not be refunded if you have used your account. We're sorry to see you go.
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Where can I view my charging historyYou can view your charging history by logging onto the customer portal here. Once you have logged on, it will give you an option to view your charging history as well as your last charging session. You can also view your history via the mobile app. You can find under the profile page.
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Enter your answer here
Making
Payments
Charging
your car
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How do I register?You can register as an Stop N Top customer here by just filling in some of your details. You can also register on our mobile app. Welcome and Thanks for choosing Stop N Top.
-
I've forgotten my password! Can I reset it?Yes! You can at any time reset your password from the login screen of the app. After filling in your email address you will be sent instructions on how to reset your password. If the email does not arrive within few minutes, please check your spam / junk mail folder. If there are any issues, please do not heistate to contact us / report an issue and someone from our team will help you!
-
How can I close my account?To cancel / close your account, you can remove the payment details / card details from your account. This will stop the automatic top up. Your account will still be active and in use up until the funds expire or run out. If you'd like to cancel your account immediately, please fill in our contact form here Please note: Your balance will not be refunded if you have used your account. We're sorry to see you go.
-
Where can I view my charging historyYou can view your charging history by logging onto the customer portal here. Once you have logged on, it will give you an option to view your charging history as well as your last charging session. You can also view your history via the mobile app. You can find under the profile page.
-
Enter your answer here
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