Support - FAQ
Where should I install the Infrared Sensor for my Belt Temp Gauge?
As our Belt Temperature Gauges use infrared sensors to monitor ACTUAL belt surface temperature, the sensor needs to be mounted in a location that has a clear view of the belt's surface. This requires you to drill a 1/2" hole in the clutch cover to fasten the sensor in place with its included locknuts.
Can I change the temperature settings of the LED alerts or adjust the brightness?
The LED's temperature settings are hard programmed into the gauge. Our default temperature settings are: Green below 200° F. Yellow from 200° to 224° F. Red from 225° to 244° F. Red Strobe from 245° to 259° F. Fast Red Strobe at 260° F and higher.
Why does is my gauge displaying "899" or an "Error: Sensor Disconnected" message?
What is a good belt temperature for my machine?
Does Razorback Technology sponsor any racers?
We do have a Racer Incentive Program available that offers a significant discount to racers. If you would like to discuss alternative sponsorship arrangements, we would be more than happy to talk with you - just reach out to us!
How can I become a Razorback Technology Dealer?
The first step in becoming a Razorback Technology Dealer is completing a Dealer Application. You can download a Dealer Application on our Dealers page.
How do I install an Engine Temp Gauge on my YXZ?
Can I run a metal Belt Guard with this sensor?
Yes you can. You might have to run a ground wire from the sensor to a ground source to eliminate any interference. Please contact us for more information.
How does the prepaid account work?
When registering on the Stop N Top / Randridge Technologies app or webpage, you are asked to pay €30.00. This is loaded to your account straight away.
Can I add more money to my prepaid balance?
Your account will automatically topup with €30.00 whenever the balance falls below €10.00.
Why does the price of charging differ in certian locations?
Stop N Top / Randridge Technologies network consists of and manages muliple charge point owners who act independently.
Can I charge without creating an account?
Yes you can! You can use any Stop N Top / Randridge Technologies charge point as a one-time customer.
Where can I see the price of charging?
Pricing information is always avaliable for each location on our Maps on both the web app and the mobile app.
How is my Payment information handled
All your payment data is stored in the servers of PSR approved payment provider Payment Highway. Randridge Technologies will not be able to see your confidential information but only anonymized tokens for handling the payments.
What are the various plugs for?
There are 3 main plugs / sockets that you would find on our charging units.